DAP F.A.Qs

Table of Contents

• When files complete downloading they vanish from the list. Where did my files go?
• I have a very long downloads list. Is there a way to sort or filter the files for easier view?
• Why doesn't Download Accelerator Plus trigger some of the downloads from the MoZilla/FireFox browser?
• How can I temporarily disable Download Accelerator Plus?
• Can I use DAP to download files from sites that do not support the use of download managers?
• How do I configure DAP to accelerate downloads?
• How do I limit the amount of bandwidth used for downloads?
• Why does my Firefox browser still try to use DAP for downloads, even though I've uninstalled it?
• What is Download Accelerator Plus?
• What is the Mirror Search feature?
• How does DAP accelerate my file download speeds?
• How do I use Download Accelerator Plus?
• How do I change my Download Style?
• Can I download videos from YouTube and other video sites?
• How can I check if my downloads are safe?
• How do I resume my downloads?
• What happens if I lose my connection to a server?
• Why can't DAP resume some of my downloads?
• What is AlwaysResume service and how do I use it?
• Does Download Accelerator Plus support proxy servers?
• What browsers does Download Accelerator Plus support?
• How can I customize Download Accelerator Plus settings?
• How can I uninstall Download Accelerator Plus?
• How do I drag & drop files into Download Accelerator Plus?
• Why isn't Download Accelerator Plus working with my Browser?
• How can I download files whose extensions are not in the Download Accelerator Plus configuration?
• Why does DAP fail to connect and start download?
• I am sharing my computer with other users and my privacy is very important to me. Does DAP allow me to keep my privacy, regarding my downloaded files?
• What does File Shredder do? Is it the same as Delete?
• I deleted a file from the Completed Downloads window, but it still appears in the History page. Also, if I click the download URL again, DAP asks me if I want to re-Download the file. Isn't there a way to eliminate all the download information, like the "clean history" feature in my Internet browser?
• How can I remove SpeedBit Search from my computer?

Unlike earlier versions of Download Accelerator Plus, DAP 8 and above separates the download list from the completed downloads list into two different tabs. This change allows convenient use of DAP while downloading many files simultaneously and also helps keep your list clean and uncluttered. When a download is completed the file automatically moves to the Completed Downloads tab. To sort and filter your download list even more, use the Filter Pane (see next question). If you prefer the old completed files on the bottom view better, simply select the view completed items in main screen option from the View menu.

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In the DOWNLOADS tab, you may click on any of the table column names - status, file name, progress, etc. - to sort the list according to that column. Click once for ascending sort, another click for descending sort. But if you really want to clear your view, you can activate the Filter Pane by clicking the View menu and selecting the Filter Pane. When choosing a category in the Filter Pane, the Download screen will show just the files from that category only, while filtering everything else. You can sort files by status (Downloading, Queued, Paused, Scheduled, Excluded and Broken) or by Category (Software, Music, Movies, Images & Documents). Click All anytime to get back a complete view of all files.

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As DAP can not automatically download all file types from the Mozilla browser you may use DAP's Download Basket. Simply drag links from the Mozilla browser into the Download Basket to download the files. The Download Basket is located under the Tools menu of DAP.

TIP: Make sure DAP is set up for integration with Mozilla/FireFox - open DAP, click the Tools menu then click Options. Choose Advanced from the configuration menu and make sure the Mozilla/FireFox browser integration option is selected.

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For Internet Explorer users:
You can configure DAP so that each time you download a file you are prompted whether or not to use DAP to download that file. To enable this feature, click the Tools menu, and then click Options. Select General, and then select the Show "Regular"/"Accelerated" option. When you download a file, DAP now prompts you to use either or Regular or Accelerated downloading. Select Regular to disable DAP for that download.

Another way is to right click the DAP icon in the system tray and then click the Acceleration ON/OFF option.

For other browsers:
From DAP's main window, click the Tools menu, and then click Options. Select Advanced and then unselect the browser integration for the browser you are using.

TIP: To temporarily bypass DAP, simply hold the ALT key while clicking the download link in the browser.

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Yes, you can switch DAP's User Agent to download files from sites that do not support the use of download managers. To do this, open DAP's main window. Click the Tools menu, and then click Options; the Options window appears. Click Connection, and then select your browser from the User Agent drop down list. To restore DAP to its default value, select DAP from the User Agent drop down list.

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Open DAP's main window click the Tools menu, and then click Options; the Options window appears. Select Connection, and then select your desired acceleration speed from the Acceleration mode drop down list. Your settings will be applied then next time you download a file. If you are using the Premium version of DAP you may select Extreme acceleration speed and DAP will use 10 connections for the fastest possible download speeds.

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Open DAP's main window, click the Tools menu, and then click Options; the Options window appears. Select Connection, and then select one of the bandwidth options from the Bandwidth Control drop down list. Set the desired Kbytes/Sec for the setting of your choice, and then click the Apply button. TIP: You can get to the connection options by right clicking the bandwidth bar and choosing Show connection properties.

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Locate the npdap.dll file in the Plugins folder of the Firefox installation directory on your hard drive. The folder can be found at C:\Program Files\Mozilla FireFox\plugins. Delete the npdap.dll file. Now the Firefox download manager will be used for downloads.

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Download Accelerator Plus (DAP) is the world's most popular download accelerator. DAP fully integrates with your web browser and can accelerate your downloads by up to 400%, according to users and websites reviews. DAP's key features include the ability to accelerate downloading of files in FTP and HTTP protocols, to pause and resume downloads, and to recover from dropped internet connections. DAP is compatible with ANY Internet connection (dial-up, cable, DSL / ADSL, T1 etc.) and gives users maximum performance from available bandwidth.

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On the Internet the same file is often hosted on numerous mirror sites, such as at universities and on ISP servers. When a user begins downloading a file, DAP's Mirror Search feature looks for mirror sites that may host the requested file. This allows DAP to always download from the fastest available sources.

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DAP acceleration is achieved by two factors: locating the most responsive servers from which to download the file, and by implementing multi-connection downloading from those servers.

Downloading from the most responsive servers - DAP executes a proximity check to determine which of the available mirror sites are most responsive in relation to the specific user's location. The file is then downloaded from the most responsive servers.

Multi-connection downloading - the file is downloaded in several segments through multiple connections and reassembled at the user's PC. This results in better utilization of the user's available bandwidth.

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Download Accelerator Plus automatically activates when you download files from internet sites using your web browser. DAP is configured to be activated by the most common file types (EXE, ZIP, MP3, ARJ, RAR, LZH, Z, GZ, GZIP, TAR, BIN, MP3, AVI, MPG). To add additional extension, open DAP's main window and click the Tools menu, and then click Options. The Options window appears. Click Advanced, and then click Manage Extensions. The Manage Extensions window appears and you can add any additional extensions that you wish to download with DAP.

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DAP lets give you the option of either Internet Explorer style downloading or Firefox style downloading. Internet Explorer style downloading features downloads in download windows. Firefox style presents downloads in a Download list.

To choose your downloads open DAP's main window, click Tools, and the click Options. Select Download Preferences and then select your preferred download style from the Download style options.

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DAP features SpeedBit Video Downloader, a video expansion that lets you download your favorite web videos from YouTube and other popular sites. This is an optional expansion, and you need to install it in order to grab video from the web.

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Files you download with DAP are tested by leading antivirus programs and you receive an alert letting you know if it is a Trusted, Potentially Unwanted, or High Risk file.

DAP's download security is powered by SpeedBit Multi Antivirus (MAV) Analysis. This service provides you with the test results, from several antivirus applications, of the file you have downloaded. This comparison gives you valuable insight into the nature of your files, and helps you decide if a file is safe.

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In order to resume an uncompleted download, choose the file from the file list of DAP and click on the "Resume" button. Alternatively, you may simply double-click on a file.

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When a connection is dropped due to poor network conditions, electrical breakdown, or for any other reason, Download Accelerator Plus will be able to resume the download. DAP can only resume the download if the server supports resume functionality.

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The Resume feature is enabled only when downloading a file from a server that supports resume. Most servers on the Internet support this feature, but some may not.

Another possible reason is the use of a proxy server; which can also influence the resume functionality. If you are using a proxy and do not have resume functionality, please consult our support team ([email protected]).

DAP users can also subscribe to the AlwaysResume service, to ensure that they can resume every download (see next question for more info).

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Resume functionality is enabled by various download managers (including DAP), depending on the source server configuration and network conditions. When servers support resume, they can continue an uncompleted download from the point where it was interrupted. When resume functionality is not supported or enabled, interrupted downloads cannot be continued, and must be restarted all over again.

DAP's AlwaysResume service allows users to ALWAYS benefit from resume functionality, EVEN when source servers do not support resume.

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Yes. Download Accelerator Plus supports HTTP and FTP proxies. To configure DAP to work with a proxy click the Tools menu, and then click Options; the Options window appears. Choose the Proxy/Firewall option, and then set your desired proxy settings. Some old proxy servers will not support the resume and acceleration features.

Note: If your proxy requires a username and password please enter them when you set up your proxy.

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Download Accelerator Plus supports all leading browsers, including: Internet Explorer 4.x / 5.x / 6.x / 7.x, MoZilla/FireFox, Netscape 4.x / 6.x / 7, and Opera 8/9.

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Download Accelerator Plus settings may be customized through the Options window. To open the Options window click Tools, and then click Options.

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To uninstall Download Accelerator Plus, either use the Uninstall utility under DAP's program group in the Start menu, or the Windows Control Panel Add/Remove Programs utility.

The change will take effect after you restart your browser. NOTE: Please make sure to exit Download Accelerator Plus before starting the uninstall operation.

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You can use DAP's Download Basket to drag and drop files for downloading. From DAP's main window click the Tools menu, and then click Download Basket. A small, transparent window will pop up on your screen and will remain there as long as DAP is active. At any time you can drag a file link from your browser to the Download Basket.

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If you are using any other download manger that is also integrated into your browser, it might interfere with the integration of Download Accelerator Plus.

To reintegrate Download Accelerator Plus, open DAP's main window. Click the Tools menu, and then click Options. Select Advanced, and then select your browser from the list of integration options.

You may also have disabled DAP by choosing Disable downloads by DAP from the taskbar menu. You can enable DAP again, simply right-click the taskbar DAP icon, and then click Enable downloads by DAP.

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You can download files with extensions other than those listed in DAP's configuration. To do so, press the ALT+CTRL keys and click the hyperlink of the file you wish to download.

Another way is to right-click a download link on a web page and then click Download with DAP from the shortcut menu that appears. These options are only relevant when using Internet Explorer.

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If your internet connection is configured to use a firewall, please make sure to configure the firewall to allow DAP full access through it.

If your internet connection is configured to use a proxy, open DAP's main window, click the Tools menu, and then click Options. Select Proxy/Firewall, and then select the Use HTTP Proxy, and if necessary Use FTP Proxy. Enter the same proxy address and port which are used for your connection.

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DAP has specific privacy features for these exact purposes. Trace Cleaner eliminates any evidence of downloading a file. File Shredder allows the user to delete the file, it's recycle bin copy and all the download traces, in one single click. Read the next two questions to learn more about these features.

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File Shredder is a special kind of DELETE tool. When you Shred a file, it not only deletes it, but also make sure there's no copy in the recycle bin or any other temporary folder. It is advised to use discretion when shredding files, as there's really no way to undo it. Shredder is recommended when complete discretion and privacy are important.

There are two ways to use the File Shredder:
From DAP's main window, select the COMPLETED DOWNLOADS tab and highlight one file or more. Click the Shred toolbar button, and then click Yes inthe Confirm Shred window that appears.

You can use the Shredder tool from outside DAP, anywhere on your computer. Simply right-click on any file or folder and choose Shred from the shortcut menu. Click Yes to confirm.

TIP: You can use this method to Shred ANY file or folder, even if it wasn't acquired by DAP.

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DAP has a privacy feature just like that called Trace Cleaner. It deletes the file record from both the COMPLETED DOWNLOADS pane and from the history page. After cleaning traces, when reloading a file, DAP will not prompt the Re-Download window and treat this as a new download.

NOTE: Trace Cleaner will NOT delete the file itself. To do that you can Delete the file or Shred it (see previous question).

To use Trace Cleaner, click the COMPLETED DOWNLOADS tab in DAP's main window. Highlight one file or more, and click the Clean Traces toolbar button. Click Yes to confirm.

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When you install DAP you have the option to set SpeedBit search as your browser homepage and default search. To restore your web browser to its default homepage and search you can download and run the Restore Browser Defaults Utility. This application will automatically restore all your browser's default settings. This utility works with Internet Explorer 7 and Firefox. Please close all open browser windows before running the utility.

You can also change your browsers settings manually. To change your Internet Explorer homepage:

• Open an Internet Explorer browser window
• Click Tools on the browser dashboard
• Click Internet options on the menu
• Set your home page to any page you want

To change your Internet Explorer default search:

• Click the arrow near the Magnifying glass of the search box on the top right corner of the dashboard
• Choose the Change Search Defaults option

To change your Firefox homepage:

• From the Tools menu, click Options
• Set your home page to whatever you like in the home page field
• You can also restore the Firefox default homepage by clicking the Restore to Default button

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