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1. What is Download Accelerator Plus?
Download Accelerator Plus (DAP) is the leading download acceleration
software. DAP is fully integrated into the browser and may speed up your
downloads by up to 300% (according to users and websites reviews). DAP's
key features include the ability to accelerate downloading of files in
FTP and HTTP protocols, to pause and resume downloads, and to recover
from dropped internet connections. DAP is compatible with ANY Internet
connection (dial-up, cable, DSL / ADSL, T1 etc.) and assures that users
get maximum performance from available bandwidth.
2. What is the Mirror Search feature?
On the Internet the same file is often hosted on numerous mirror sites,
such as at universities and on ISP servers. When a user begins downloading
a file, DAP immediately senses it and the Mirror Search feature initiates
a search for mirror sites that may host the requested file.
3. How does Download Accelerator Plus accelerate the
delivery of files?
DAP acceleration is achieved by two factors: locating the most responsive
servers from which the file will be downloaded, and by implementing multi-connection
downloading from those servers.
- Downloading from the most responsive servers - DAP executes a proximity
check to determine which of the available mirror sites are most responsive
in relation to the specific user's location. The file is then downloaded
from the most responsive server(s).
- Multi-connection downloading - the file is downloaded in several segments
through multiple connections and reassembled at the user's PC. This
results in better utilization of the user's available bandwidth.
4. How do I use Download Accelerator Plus?
After you install Download Accelerator Plus, it will automatically activate
itself when you download files. DAP is configured to be triggered by the
most common file types (EXE, ZIP, MP3, ARJ, RAR, LZH, Z, GZ, GZIP, TAR,
BIN, MP3, AVI, MPG) and additional extensions may be added through the
"Option/Configuration" screen under the "General"
section.
5. What happens if I lose my connection to a server?
When a connection is dropped due to poor network conditions, electrical
breakdown or any other reason, Download Accelerator Plus will be able
to resume the download (when the server supports Resume functionality).
See question 13: How do I resume my downloads?
6. Why can't I accelerate or resume some of my downloads?
The Acceleration and Resume features are enabled only downloading a file
from a server that supports resume. Most servers on the Internet support
resumeable downloads, but some may not.
Another possible reason is the use of a proxy server, this may also influence
the resume functionality. If you are using a proxy and do not have Resume
functionality, please consult our support team (link to email).
7. What is AlwaysResume service and how do I use
it?
Resume functionality is enabled by various download managers (including
DAP), depending on the source server configuration and network conditions.
When servers support Resume, this feature allows continuation of an uncompleted
download from the point where it was interrupted. When the Resume functionality
is not supported or enabled, interrupted downloads cannot be continued
(resumed) and must be restarted all over again. DAP's AlwaysResume service
allows users to ALWAYS benefit from the resume functionality, EVEN when
source servers do not support resume.
Click here to find out how to use the Always
Resume Service
8. Does Download Accelerator Plus support proxy servers?
Yes. Download Accelerator Plus supports HTTP and FTP proxies. To configure
DAP to work with a proxy, please go to the "Proxy/Firewall"
page in the "Configuration Screen". Please note that some old
proxy servers will not support the resume and the accelerate features.
Note: If your proxy requires username/password please fill it in.
9. What browsers does Download Accelerator Plus support?
Download Accelerator Plus supports all leading browsers, including: Internet
Explorer 4.x / 5.x / 6.x, Netscape 4.x / 6.x and Opera 4 / 5 / 6, but
some of it's features ( i.e DAP's toolbar) only works in Internet Explorer
4 and above.
10. How can I customize Download Accelerator Plus
settings?
Download Accelerator Plus setting may be customized through the "Configuration"
screen, under the "Downloads->Option/Configuration" menu.
Customizable settings are listed in 4 sections: General, Connection, Proxy/Firewall
and Advanced. More info about each setting can be found in the Help
screens.
11. How can I setup the new version to be similar
to version 3.5?
The latest version of Download Accelerator Plus has now many great new
features that will better accelerate your downloads than did earlier versions.
However, if you wish to setup it as the old version (3.5), open the "Configuration"
screen, and click on the "Advanced setting". Select "Ask
the user what he would like to do" for the first section, and also
check all the other options on this page. Note that by selecting all these
options you may lose some of DAP 5.0's great features (such as Mirror
Searching).
12. How can I uninstall Download Accelerator Plus?
To uninstall Download Accelerator Plus, either use the Uninstall utility
under DAP's program group in the Start menu, or the Windows Control Panel
"Add/Remove Programs" utility. The change will take effect after
you restart your browser. NOTE: Please make sure to exit Download
Accelerator Plus before starting the uninstall operation.
13. How do I resume my downloads?
In order to resume an uncompleted download, choose the file from the file
list and click on the "Resume" button. Alternatively, you may
simply double-click on a file. If the download does not continue, please
see question 6: "Why can't I accelerate or resume some of my downloads?"
14. How do I drag & drop files into Download
Accelerator Plus?
Under the "Downloads" menu, choose "Download Basket".
A small window will pop up at the top of you screen and will remain there
as long as DAP is active. At any time you can DRAG a file link from your
browser to this "Download Basket". URLs may be also inserted
by using the "Add URL" button (allows to type or paste the URL
manually).
15. What is the "Details" button in the
download window?
By clicking on the "Details" button, you are provided with more
information regarding the download process, listing the various connections
through which the file segments are being downloaded.
16. Why Isn't The Download Accelerator Plus triggered
by the Browser?
If you are using any other download manger that also integrates into the
browser, it might interfere with integration of the Download Accelerator
Plus. To re-enable the triggering/integration of Download Accelerator
Plus, open the "Option/Configuration" screen, and in the "General"
section 'check' the "Browser Integration" option and then restart
the browser.
17. How can I temporarily disable Download Accelerator
Plus?
Press the ALT key (while clicking on a hyperlink) in order to temporarily
disable the browser integration of Download Accelerator Plus.
18. How I can download files whose extensions are
not in the DAP configuration?
Press the ALT and CTRL keys together (while clicking on a hyperlink) in
order to download any file with extensions other than those listed in
DAP's configuration. You may add any file type to the extensions list
in the "Option/Configuration" screen under the "General"
section.
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